TeamViewer REMOTE support session (click here & run software when prompted.)

1. Please download and run the below tool named Rkill which may help allow other programs to run.
   Save Rkill to your desktop.
   
   There are 4 different versions. If one of them won't run then download and try to run the other one.
   
   Vista and Win7 users need to right click Rkill and choose Run as Administrator
   
   You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
   
   Rkill.exe
   Rkill.com
   Rkill.scr
   
   Once you've gotten one of them to run then try to immediately run the following.
    

2. Now download and Run exeHelper.  Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed.
    

3. SUPERAntiSpyware

        Download SuperAntispyware
 

* Double-click the icon on your desktop to run the installer.
* When asked to Update the program definitions, click Yes
* Next click the Preferences button.
• Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
* Click the Scanning Control tab.
* Under Scanner Options make sure only the following are checked:

•Close browsers before scanning
•Scan for tracking cookies
•Terminate memory threats before quarantining
•Please leave the others unchecked

•Click the Close button to leave the control center screen.

* On the main screen click Scan your computer
* On the left check the box for the drive you are scanning.
* On the right choose Perform Complete Scan
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click OK
* Make sure everything in the white box has a check next to it, then click Next
* It will quarantine what it found and if it asks if you want to reboot, click Yes

   4.   Malwarebytes' Anti-Malware (MBAM)

Download Malwarebytes Anti-Malware and save it to your desktop.

•Double-click mbam-setup.exe and follow the prompts to install the program.

•Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

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    5.  HijackThis

Download and rename HijackThis.exe (HJT)

* Double-click on HJTInstall.
* Click on the Install button.
* It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
* Upon install, HijackThis should open for you.

•Close HijackThis and rename it.

•Go to C:\Program Files\Trend Micro\HijackThis.exe

•Right click on HijackThis.exe and select Rename.

•Type in sniper.exe and press Enter.

•Right-click on sniper.exe and select Send To > Desktop (create shortcut)
.
* From the desktop open HijackThis.
* If using Windows Vista, Right-click and Run As Administrator.
* Click on the Do a system scan and save a log file button
* HijackThis will scan and then a log will open in notepad.
•  Copy and Paste the entire contents of the log in your post.